News & Events

The APNS is working very hard to provide members with activities and events that offer real value to their organizations. If you have any suggestions for additional events or are aware of any significant dates or events please contact us.

This schedule is designed to alert members to upcoming APNS events and activities as well as any significant dates or events from the wider industry.

Next APNS Member’s Day is scheduled for 19 March 2018 in Melbourne. Venue and meeting details to be announced soon.


APNS AGM – 23 October 2017

Thank you to everyone who attended our Members Day and AGM in October. And an extra big thank you to our new APNS Committee of Management members, who put up their hands and volunteered to guide APNS for the next 12 months. You can meet our new Committee here.

Many thanks also to our outgoing 2017 Committee for all their hard work, with some members continuing for 2018; your time and dedication is greatly appreciated.

And thanks for voting! Several changes to the APNS Constitution were also passed at the AGM, including putting into place a system whereby committee positions are declared annually at each AGM rather than every two years.



 APNS October Member’s Day & AGM: Home Care Packages Masterclass

Places are filling fast for our October Member’s Day and Home Care Packages Masterclass, so please book now.  Click here for program details and Registration Form:

Date: Monday 23 October 2017, 9 am to 3 pm (includes AGM at 12.30 pm)

Venue: Stamford Plaza Sydney Airport Hotel, cnr Robey & O’Riordan Streets, Mascot, NSW 2020.

Presenter: We are delighted to welcome Lorraine Poulos as our Facilitator for the day, and can highly recommend her training and education sessions. Lorraine is a Registered Nurse, and will provide you with guidance and advice on how to meet business and legislative requirements for Home Care Packages and community care business operations.

Many APNS members can attest to the quality of Lorraine’s training and the vast amount of knowledge gained at every session she delivers. All delegates will leave our Masterclass with a USB full of essential resources and information.

Program: The Masterclass is designed to equip you with the key information you need, and answers to your many questions:

  • Get a comprehensive overview of the key elements of operating Home Care Packages
  • Understand some of the key business decisions to be made to ensure success
  • Get an overview of the legislative  responsibilities and standards compliance required
  • Put in place best practice clinical governance and care systems to minimise risk
  • Talk to other members and Australia’s foremost expert in all things home care about HCP  experiences.

AGM: Notice of the APNS Annual General Meeting and call for Nominations of the APNS Committee of Management can be found here. Some important changes to the Constitution are being proposed and to contribute to the APNS.



2017 APNS National Conference a great success

The recent 2017 APNS National Conferenceat the spectacular Shangri-La in Cairns at the end of July was a big success.  The Conference program featured many dynamic and highly qualified speakers, and was tailored to suit the needs of all APNS members.

A big thank you to those who volunteered to put together such a great Conference program.  Just a few of the  key issues raised were:

  • Continued pressure in most areas regarding recruiting of quality staff and issues not too far away regarding ageing workforce
  • Not many services indicated any noticeable impact on their businesses as yet from the ‘Uber’ style aged/ disability services emerging
  • Market segmentation is one of the keys to good marketing in the new aged/disability landscape
  • NDIS has its issues, however, a ‘get on with it’ and make the best of the situation is one approach many were taking

You can check out all the details here.


Report: Members Day Monday 6 March 2017

By Kathy Forrest, APNS Secretary & Director of Dutiful Daughters

APNS holds Members Days twice a year in addition to our two-day Annual Conference. Recently, I attended a Members Day at the Novotel on Collins Street, Melbourne, where approximately 50 percent of the membership of the Association was in attendance.

The focus of the day was a Human Resources Clinic, also referred to as our Boot Camp on HR, with speakers from a variety of organisations who are leaders in their field. Our industry has a shortage of care workers* and APNS is focused on assisting its members in finding innovative ways to employ and retain quality staff. Highlights of our Members Day included:

The science of recruiting
Our day kicked off with a talk from Andrew Marty, MD of SACS Consulting, who focused on using the ‘science of recruiting’ to ensure you get the right people for your organisation and avoid hiring difficult, negative or emotionally unstable people.

As we all know, there are very different attributes to look for when hiring home care workers compared to office staff. The care workers must be professional, have a broad set of skills and be a special personality model; they must be honest, open, agreeable and often extrovert.  And yet there is the model of care worker who can be quite the opposite with a different set of skills; so what are the necessary attributes to look for?

Andrew discussed techniques for finding suitable staff and provided us with some very helpful tips; he also introduced the psychometric assessment tools available for testing suitable candidates.

Effective Employment Contracts
Luke Gattuso from Page Seager Lawyers spoke about effective employment contracts. Luke covered various issues, such as how do you protect your business? Are contracts enforceable? Offering flexibility in the workplace – what is the law? Luke was very informative about the key risks, how to review a contract, and making sure you have a good plan around what is enforceable in agreements with staff.

Effective recruitment promotion
Paul Hoffman, Director of Ardent Recruitment & Consulting, explained how effective promotion can help in recruiting the right people, and how to compete for great staff in a very competitive market.

Paul also encouraged organisations to have good engagement with their staff, and make sure that they all participate not only in training opportunities but in social events as well.  And with such a shortage of suitable skilled care workers, it’s also important to ensure that every applicant is treated as a valuable staff member and encouraged to continue to develop their skills.

HR efficiencies through IT Innovation
APNS members Peter Kelly and Kay Mallinson from Alpha Nursing spoke about the great software they have developed for their business and some of the very effective capabilities available to support their database.  They also explained how well their training software can integrate with their database for recording mandatory and optional staff training.

All APNS members are encouraged to attend our interactive and informative Members Days if they possibly can. At the end of a Members Day, there are many resources we can take away to use in our own businesses, including contacts at organisations who understand the challenges we face everyday as small operators, who are often time poor and need to keep up to date on the many facets of the industry and operations. And not only do we enjoy speakers of the highest calibre, but also have a great opportunity to network with other like-minded Directors, General Managers and business leaders.

We look forward to seeing you all at our next Members Day later in the year.

*The crisis in the caring workforce: According to the Australian Bureau of Statistics there were some 216,300 workers in residential care services in May 2013, mainly in the aged care sector. There were also 356,500 workers in social assistance, most in childcare or disability services. Over 80 percent of these workers were women, and nearly half were employed part-time. These sectors have struggled to attract and retain workers, due to the relatively low pay rates and lack of secure employment opportunities.  Ref. Parliament House

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