APNS National Conference 2018

 Rising to the Challenge

Monday 30 July – Tuesday 31 July 2018

Peppers Noosa Resort & Villas, Sunshine Coast, QLD



Please register now

Not to be missed, the APNS Annual Conference is one of Australia’s most important forums for independent community care and nursing providers. The event covers industry development and changes, operations, sales and marketing, and care development.

Join and network with fellow business operators while reviewing the challenges facing the home care industry for the upcoming 12 months. Plus, learn how home care providers can best manoeuver through those challenges with tips from great speakers about day-to-day business operations to help you maintain profitability and remain competitive.

Rising to the Challenge: Program features

An inspirational and informative range of topics designed to give you the latest, best practice information. Download the full Conference program. Topics include:

  • Aged Care industry new wave of change
  • Aged Care Quality Standards preparation
  • Home Care packages financial viability
  • Clinical governance best practice
  • Workers compensation – reducing costs
  • Business mentor programs
  • NDIS operational issues
  • IT for efficiency and business development
  • Effective Governance and risk management
  • Engaging and retaining your next generation of talent
  • Payroll Tax – exemptions and intricacies
  • Industrial relations – key issues for family care

Speakers – Day 1


An impressive selection of dynamic and highly qualified speakers including:

Lyn Franco, CEO ACIA (Australian Community Industry Alliance)

Topic: The new Aged Care Quality Standards: Comparisons and similarities, and what do organisations need to act on now. Lynn has over 30 years experience in health services in the private and public hospital sector, including Director of Clinical Services, before moving to management of community services positions in both the disability and aged care sectors. Her most recent role prior to joining ACIA early this year( where she also held varying positions on the ACIA Board over 10 years) was Head of Service Development with Australian Unity, and playing a significant role in the team that successfully bid and transferred Home Care NSW from the government sector. www.acia.net.au

Stuart Hutcheon, Managing Partner, Stewart Brown

Topic: Home Care packages. Key tips to ensure your packages are financially viable. Findings from the Stewart Brown Aged Care Financial Performance Survey. The StewartBrown Aged Care Financial Performance Survey (ACFPS) incorporates detailed financial and supporting data from over 950 residential aged care facilities and 500 Home Care programs across Australia. The quarterly survey is the largest benchmark within the aged care sector and provides an invaluable insight into the trends and drivers of financial performance at the sector level and at the facility or program level. www.stewartbrown.com.au

Paul Marsh, Joint CEO, P2 Group

Topic: Managing injured workers. Tips for resolving active WorkCover claims, reducing claims costs and implementing proven processes and principles that focus on preventative and predictive management. Paul is CEO of P2 Group, and an Occupational Therapist with over 18 years experience in the Workers’ Compensation field.  Paul educates and supports employers to take internal control of Workers’ Compensation, resulting in significant cultural and financial returns. P2 Group changes the traditional paradigm for management of workers’ compensation and injury management issues in a way not previously seen, benefiting all parties involved in the process. www.prgroup.com.au

Majid Zahoor, Managing Director Q-Audit

Topic: New Safeguard & Quality Standards. What they mean to your business, and how you can ensure that you are compliant and operating at a level of excellence. Majid has 20 years’ experience working in Quality and Service Improvement. He is the Managing Director of Q-Audit, a JAS-ANZ accredited certification body, and has a postgraduate degree in business management, with extensive work experience across various industries and sector. Majid also has a great deal of passion for the human services sector, in particular the use of effective quality management 1systems to manage risk and improve outcomes for service providers as well as participants. He has worked on major initiatives relating to quality and safeguards in the health and human services sectors, most recently the NDIS Quality and Safe Guard Framework. He also acts as a quality and safeguard advisor to various peak bodies in Australia and New Zealand. www.q-audit.com.au

Philippa Lewis, Principal Elementum, a global Medtech, Biotech, Digital and Artificial Intelligence advisory platform.

Topics: 1. Effective Governance & Risk Management. 2. Information Technology Philippa is a strategic futurist who has pioneered complex product invention, development and commercialisation of disruptive technologies within the ageing and healthcare sectors. She has had over 30 years of global, commercial and corporate experience with demonstrated success within the technology, health, ageing and disability sectors. She has also founded 10 start-ups and lead local and North American IPOs, reverse mergers, complex M&A transactions, strategic capital management and multilateral joint ventures within North America, Europe, China and Australia. Phillipa is currently Chairman of Karista, a start-up digital business in ageing and disability, The Big Smoke, a high growth, global, digital media company and VisualAI, an AI machine learning platform for diagnosis of disease.  She is also a non-executive director of CareVision a novel smart TV platform for older and disabled Australians in their home, and has been nominated as Zurich Business Leader of the Year and Telstra Business Woman of the Year.  www.elemaustralia.com

Glen Sorensen, Managing Director, Age Communications

Topic:  Industry insider to Aged Care. Latest Aged & Community Care Industry Insights. Glen works primarily in the human services sector with particular expertise in community care, aged care, disability support, homelessness, housing, community services and development. In recent years, he has specialised in the application of the person-centred approach and wellness and reablement strategies to maximise consumer choice, control and independence. Glen is also the author of book titles ‘When I’m 64’ and ‘ Options for the Ageing: the complete guide to support and care of older people’. He is also the presenter of the MDS Training DVD which can be viewed on the website of Ageing, Disability and Home Care, NSW Department of Family and Community Services. www.agecommunications.com.au

Speakers – Day 2


Dr Edward Gifford, Principal and Director, On Purpose Partners:

Topic: Business Mentoring Programs. How to link business mentors and what this can bring to your business and skill set. Edward is a professionally-trained coach specialising in executive, leadership and business coaching as well as career coaching and outplacement; he is also an accredited business skills mentor and coach for Qld Government’s Small Business Solutions. Edward focuses on leadership and management development, strategic thinking, team building, workplace engagement and work-life integration. He has been coaching and mentoring full-time since 2000, and is passionate about improving the purpose, performance and productivity of organisations through leadership and people development, team building and engagement, using an integrative work-life framework and “getting everyone on the same page.”

Tahnee McWhirter, Client Service Director, Perform HR:

Topic: Recruiting and retaining great staff. Tahnee delivers creative HR solutions by combining over 10 years commercial management experience with a passion for innovative people management.  Focused on ensuring that HR strategies support business strategy and operational needs, Tahnee has experience with clients in financial services, tech startups, recruitment and an executive role in Aged Care. Tahnee prides herself on her ‘no cookie cutter solutions’ approach to strategic problem solving and believes that workplace culture and employee engagement is the foundation to performance. www.performhr.com.au

Chris Lamont, Director Policy and Advocacy, NSW Business Chamber

Topic: The debate and issues around Payroll Tax for the nursing, aged and disability sector. Chris Lamont leads the NSW Business Chamber’s Policy and Advocacy Team, which is responsible for developing and advancing policies aimed at maximising business competitiveness for members and improving business operating conditions across NSW. The Policy and Advocacy team engages with political decision-makers at the federal, state and local level to deliver real results for members and the broader business community. Prior to joining NSW Business Chamber, Chris led a diverse cross-section of businesses from construction, facilities management to health and aged services. He has considerable experience in policy development and advocacy, serving as Chief of Staff and First Assistant Secretary in the Australian Government. He is also credited with the design and delivery of a number of significant Australian and NSW Government housing and infrastructure initiatives, and has provided advice on significant international infrastructure projects. www.nswbusinesschamber.com.au

Tim Longwill, Partner, McCullough Robertson Lawyers: 

Overview of industrial relations environment and current key issues for home and community care organisations. Tim Longwill has specialised in the Aged Care sector for more than 15 years. His practice concentrates on assisting the industry to find commercial pathways through laws which impact on the provision of care in residential and home settings. In addition to assisting clients to establish and operate aged care operations, Tim has been involved in many of the landmark industrial relations decisions in the last decade. Tim acts for private, church and charitable and government clients and has a thorough understanding of all aspects of the provision of aged care. His advice work includes establishing compliant policy and management documentation, including the industry’s most user friendly residential and home care agreements; providing strategies for employers to deal with negotiating and implementing agreements under the Fair Work Act; and providing broad strategic advice identifying industrial issues brought about by Fair Work Act. www.mccullough.com.au

Linda Franke, Psychotherapist Mindfulness/Business Coach Presenter

Topic: The art of relating. Linda is a Somatic Psychotherapist majoring in relationship mediation, conflict resolution, child development and effective parenting. She has been working in the Wellness Industry for over 25 years and practicing at leading Health retreats in Queensland, such as Gwinganna Lifestyle retreat. Linda works in private practice as a Psychotherapist, Counselor and Business Coach at Brighton, Victoria, and is part of The Brighton Wellness Group . She also presents seminars on 
detoxing relationships, moving from competition to collaboration,
 dealing with stress, the power of mind and emotions. Linda is passionate about helping people feel more connected to life, to become more aware of their true potential and to ease the suffering from negative habits. She believes, “There is always space in our lives for joy.


The Conference is a great opportunity to acquire in-depth knowledge about the latest developments in the private nursing and community care sector, so please register and book your accommodation now to confirm your place.​

Cost:  Includes the Conference 9am-5pm Monday 30 July, and 9am-2pm Tuesday 31 July, refreshments and lunch both days. We hope you can also join us for dinner in Peppers acclaimed View Restaurant on Saturday night, $80 per person.

  • APNS Members:$530 per delegate
  • Non-APNS Members: $780 per delegate.
  • Dinner Monday night  $80 per person

For EFT payments, please register online or download the APNS Conference Registration form here.  For credit card payments, please register via Eventbrite (NB: bank fees apply).

Venue & accommodation

We are delighted to have secured space at the luxury Peppers Noosa Resort & Villas. When booking your accommodation, please mention you are attending the APNS Conference to receive a special conference rate.

The Conference program will close with lunch on Tuesday, so you can spend the afternoon relaxing. The resort is only moments from the world class shopping and culinary hub of Hastings Street and Noosa’s stunning main beach, Laguna Bay. We highly recommend taking an extra couple of days to make the most of your visit.

Conference enquiries, please contact: Sarah Entwistle, APNS Conference Coordinator, sarah@entwistle.com.au or 0401 693 381

Also check for regular updates on Facebook: APNS Australia


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